Privacy Policy

Elixify Ltd ("Elixify", "we", "us") is the data controller for personal information submitted through elixify.co.uk. We are registered in England and Wales under company number 17463769. Registered office: 6b, The Barns, Caddsdown Industrial Park, Bideford, United Kingdom, EX39 3BT.

Information we collect

When you use the quote builder or contact us, we collect your name, email address, phone number, and any project details you choose to provide. Server logs may also record technical data such as IP address, browser type, and pages requested.

How we use it

We use this information to respond to enquiries, prepare proposals, deliver contracted services, and meet legal, tax, and accounting obligations. We do not sell personal data.

Legal bases

Depending on the context, we rely on legitimate interests (responding to a business enquiry), performance of a contract, or legal obligation. Where required, we will ask for consent — for example before sending optional marketing emails.

Retention and sharing

Enquiry data is kept for as long as needed to handle the request and for a reasonable period afterwards for audit and dispute resolution. We share data with processors who host email or infrastructure on our behalf, and with professional advisers where necessary.

Your rights

You may request access, correction, erasure, restriction, or objection, and you may complain to the Information Commissioner's Office. Contact sales@elixify.co.uk or write to our registered office.